Here are a some common questions. You can always call (808) 486-8728 or feel free to ask a question from our contact us page.
What is the best way to contact you with questions or to place an order?
- The best way to contact us is by calling (808) 486-8728 during our business hours. For other general questions you may email us using the link below. WE DO NOT TAKE ORDERS THROUGH EMAIL.
What forms of payment do you accept?
For catering we accept cash, credit/debit cards or cashiers checks. NO PERSONAL CHECKS.
For our lunch take out window we accept ONLY CASH.
How much notice do I have to give for a catering order?
At least three days notice, but the earlier the better to guarantee availability. We appreciate your business and will try our best to accommodate late requests but there are no guarantees
Can I change my order once its been placed?
We can easily accommodate changes made at least three days before the date of the catering. Any changes made after that are subject to availability.
What is your cancellation policy?
Please let us know as soon as possible if you need to cancel your order. Orders may be canceled up to three days before the date of the event for no penalty. Any late cancellations may result in being charged 100% of the total price.
Do you do food tastings?
No, since all of our food is cooked to order, we do not do food tastings.
Do you provide paper goods?
We provide paper goods for full menu orders of 100 or more and for ALL funerals
Do you provide serving utensils or warmers?
We rent out serving utensils and warmers for a deposit fee. The fee amount is dependent on what you borrow. The deposit fee will be returned to you upon receiving our equipment back. Arrangements to borrow our equipment need to be made in advance. We provide serving utensils for funerals at a mortuary for orders of 100 people or more.
Do you deliver for orders less than 100 people?
We do not deliver orders for less than 100 people. Exceptions may be made if the amount of money spent is equivalent to a full menu catering for 100 people. We do deliver funerals less than 100 people if the funeral is at a mortuary.